Features

Monitoring and alerts

• Device health: CPU, memory and temperature.
• Traffic graphs and the status of every interface.
• Offline detection and alert rules with severities.
• Notifications by email, Telegram or webhook, with acknowledge and silence.
• Two-way Telegram bot: status, alerts, device info and backup now. Sensitive actions require 2FA and only work in private chats.

Backups

• Scheduled, encrypted backups of every router (.backup and .rsc), with retention set per device.
• Off-site copies to your own S3 or SFTP/NAS, encrypted with a key per customer (tenant) that you hold.
• Restore from a local or an off-site copy.
• A standalone decrypt tool: your off-site copies open without RouterPulse.
• A nightly encrypted backup of the platform’s own database, with a weekly restore test.

Configuration

• Configuration history with diffs, change detection and “who changed it” alerts.
• Idempotent configuration templates: safe to apply again and again, without duplicate entries.
• Staged rollouts of templates and firmware: a canary router first, then batches, halting on the first failure.
• Topology discovery and a live topology map.
• Switch port provisioning, VPN (IPsec, WireGuard, OpenVPN, L2TP), firewall, NAT, address lists, QoS and routing (OSPF, BGP, MPLS, VRF).

Security

• Compliance checks with a score for every router.
• A hardening wizard that fixes the findings. If management access is lost, a scheduler on the router itself rolls the change back automatically.
• DNS filtering (AdGuard Home) and GeoIP, application, web and file filtering.
• TLS pinning to routers, TOTP two-factor authentication and roles: platform admin, tenant admin, viewer.
• Every secret encrypted at rest and every action recorded in a full audit log.

Multi-tenancy for MSPs

• Strict tenant isolation, enforced in the database layer.
• Per-tenant branding: logo, colour and login page.
• Per-tenant notification channels and AI quota.
• User invitations and password reset by email.
• A monthly PDF report per tenant (availability, alerts, MTTR, backups, compliance, changes), to download or have emailed automatically.

More for MSPs

AI assistant

• Answers questions about your network, using the real device configuration as context.
• Proposes RouterOS commands for what you want to do.
• Runs nothing on its own: only through a plan you review, with your explicit confirmation.

Operations

• A system health page.
• External heartbeat monitoring of the platform.
• Graceful updates with automatic rollback if something goes wrong.
• Production deployment scripts.